We are here to answer your questions and provide the information you need. Below are some of the most common questions we receive. If you don’t find the answer you’re looking for, please don’t hesitate to contact us directly.
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Frequently Asked Questions
What are your hours of operation?
Prodigy Investigative Group is open 24 hours a day, seven days a week, including holidays. We are available to take your call at any time.
How can I submit a case to your team?
You can submit a case by using the “Submit Your Case” option at the top of our website. You can also contact us by phone or email to discuss your situation.
What geographic areas do you serve?
While our office is located in Winter Park, Florida, we serve clients across Orange County and nearby areas, including Orlando, Maitland, Kissimmee, and Casselberry.
Do I need an appointment to consult with an investigator?
An appointment is not required. You can contact us at any time to discuss your case. We will respond to all inquiries within 24 hours.
How do you ensure discretion and confidentiality?
We maintain the highest level of integrity and professionalism to ensure the credibility of our investigations. We also conduct client background checks for certain services to ensure that all legal and ethical standards are met, protecting both our clients and our agency from potential legal issues.